To know Mitch is to love him. We know this because he tells us this all of the time. Seriously, customers LOVE dealing with Mitch, making him one of the most popular (and busy) people in the store. Please come in and chat him up – he’s got the time!
YESTERDAY 8-16-12 BETWEEN 10/10:30 AM, MY WIFE AND I CAME IN YOUR STORE JUST TO LOOK AROUND. I’VE BEEN LOOKING AT CONDENSER MICS ON INTERNET AND AT GUITAR CENTER.
LONG STORY SHORT, WE BOUGHT A SAMSON THAT CAME WITH A HEADPHONE SET.
THE SALESMAN, MITCH, NOT SURE OF HIS NAME, WAS ASSISTING US. LET ME SAY, WE WERE IMPRESSED WITH HIM AND YOUR OTHER SALES PEOPLE. YOU GUYS HAVE IT TOGETHER AND MITCH IS CERTAINLY AN ASSET TO YOUR BUISNESS. I WILL BE BACK TO YOUR STORE!! GUITAR CENTER IS TERRIBLE!!! YOU GUYS WIN!!
Thank you very much for your comments – we take them seriously. I’m glad that you had a great experience here – we really enjoy what we do, and we hope that it shows.
We definitely don’t think of our jobs as just another retail job…
Thank you for your kind words and support – hope to see you in the store again soon!
Vice President – Springfield Music
Mitch and Springfield music ROCKS !! I have been here numerous times and dealt with Mitch on every occasion and never have I been disappointed with my purchase or price. If you want a store that treats you right, Mitch is THE MAN !! I’ll be back !!
Thanks so much Mitch for all your help with my orders and request. I appreciate your friendly service and knowledge of the music business.
Thank you Mitch for your “E” mail in regards to my recent purchase of a red american special jazz bass. I havent decided yet what to do about it . I don’t like it at all . maybe I’ll upgrade it to american standard or american select . Palen wants me to trade it for an american select that they have but springfield music has always been my music store all the way back to the Steve Stearns days. Besides they wont give me a break on anything like you do . You seem to have to pay full price . Are you going to get any Mesa Boogie Walkabout 12’s in stock? I want to buy one and I’d rather buy it from you than Sweetwater. Thank you and I await your reply sir.
Mitch is more than a employee he is a really down to earth dude he has a good heart and awsome attitude he is also a true blue friend and im glad to have made his aquaintance 5 years ago and to this day i still go in just to say hi to mitch ,and to theothers also roger,austin,john,Rachael, donovan and the rest of the crew thanks mitch and you guys for always being there ed faught and family
Hey, Mitch! Thank you for helping my friend Steve as he pursued buying an electric bass guitar. Your insights into what made one or another guitar a better choice for him not only showed that you knew a lot about guitars, it also showed that you wanted to make sure Steve got what it was that he was looking for . . . a great playing guitar that was well made with good action and a great sound. Thanks again, Mitch. I know I can always count on you!
Saw a G&L ASAT Z3 on Ebay that Springfield had for sale. I called Mitch and he hooked me up. Gave me a great price and even made sure he personally sent it UPS that day! Very personable and easy to work with. I can understand why everyone loves him. I absolutely love the guitar…Thanks Mitch! You rock!
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