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  • Springfield Music - 3100 S. Fremont, Springfield - (417) 881-1373 | Ernie Williamson Music - 925 S. Rangeline, Joplin - (417) 624-3157
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Returns: Returns are accepted only when the item arrives not as described. We must be made aware of a misrepresented item within 7 days of delivery. We will e-mail a UPS return shipping tag for the return of the item and will refund or exchange the item. (Please provide e-mail address)

Damaged Items:
Please notify us of damaged items within 7 days of delivery. Provide description and or photos of all damaged goods along with a phone number. We will immediately file a UPS claim for the item. At the time UPS picks up the damaged item buyer is entitled to refund or replacement.
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